Contact Us

We're here to help. If you have any questions regarding your order, shipping, or general enquiries, please get in touch.

Customer Support

Aleris Labs
📧 Email: info@alerislabs.co

Response Times

We aim to respond to all enquiries within 1–2 business days.

Order Enquiries

When contacting us about an order, please include:

• Your order number
• Full name
• Details of your enquiry

This helps us assist you as quickly as possible.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (AEST)
Saturday – Sunday: Closed